The order will be processed in about 2 to 5 business days, while the delivery should take between 7 to 20 business days (30+ days in some rare cases depending on the location). You will receive the tracking number in an email when the product is dispatched, and you will be able to check where your product is from our "tracking order" page. Money back guarantee! Full refund if you don't receive your product Full/partial refund if the product is not as described or it is damaged For any problem with your product, contact us as soon as possible and we will try our best to resolve any problem